RocOneCity AnimalesLocos LLC
Terms & Conditions Of Use
Effective Date: 2024
Welcome to ROCAL “RocOneCity AnimalesLocos”, web and mobile site. RocOneCityAnimalesLocos LLC (“ROCAL”, "RocOneCity", “AnimalesLocos”, “Roc1City”, “we,” “us,” “our”) provides its services (described below) to you through its website located at www.Roc1City.com & www.RocOneCityAnimaleslocos.com. These terms and conditions ("Agreement" or "Terms") govern your use of the www.RocOneCityAnimaleslocos.com website (the "Site" ), related www.roc1city.com site(s) available to US residents, any other written, electronic, and oral communications with RocOneCity AnimalesLocos, or any websites, pages, features, or content owned and operated by RocOneCity AnimalesLocos (collectively, including the Site and Apps, the "Services" ). You must be age 16 or older to use these Services. We reserve the right, at our sole discretion, to change or modify portions of these Terms of Service at any time. If we do this, we will post the changes on this page and will indicate at the top of this page the date these terms were last revised. We will also notify you, either through the Service user interface, in an email notification or through other reasonable means. Any such changes will become effective no earlier than fourteen (14) days after they are posted, except that changes addressing new functions of the Service or changes made for legal reasons will be effective immediately. Your continued use of the Service after the date any such changes become effective constitutes your acceptance of the new Terms of Service.
BY USING THE SERVICES, YOU AGREE TO THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT ACCESS OR USE THE SERVICES. THIS AGREEMENT AND YOUR USE OF OUR SERVICES IS SUBJECT TO BINDING ARBITRATION AND A WAIVER OF CLASS ACTION RIGHTS AS DETAILED BELOW. PLEASE READ THESE TERMS OF SERVICE CAREFULLY, AS THEY CONTAIN AN AGREEMENT TO ARBITRATE AND OTHER IMPORTANT INFORMATION REGARDING YOUR LEGAL RIGHTS, REMEDIES, AND OBLIGATIONS.
1. GENERAL
2. USE OF OUR SERVICES
3. ACCURATE INFORMATION
4. PRIVACY POLICY
5. ERRORS
6. PURCHASES
7. INTELLECTUAL PROPERTY AND OWNERSHIP
8. THIRD PARTY LINKS AND RESOURCES
9. TEXT MESSAGING PROGRAM
10. EVENTS BEYOND OUR CONTROL
11. LIABILITY FOR PURCHASED PRODUCTS, WAIVER, AND STATUTORY CONSUMER RIGHTS
12. LIMITATION OF LIABILITY
13. CONTACT US
1. GENERAL
A. Ownership. The Site and the Apps (when available) are owned by RocOneCity AnimalesLocos LLC (ROCAL) and are licensed by RocOneCity AnimalesLocos LLC. In the United States, the seller and payment collection entity is RocOneCity AnimalesLocos LLC. Where applicable, "ROCAL", the "Company", "Roc1city ", "we", "us" and "our" shall refer to RocOneCity AnimalesLocos and "you" or "your" shall refer to the user of the Services. The Services are intended to promote the Company’s products and services available in the United States. Items can only be shipped anywhere in the United States we do not ship to areas outside the united state. B.Updates to the Terms. We reserve the right to change, modify, add or remove sections of these Terms, at any time, in our sole discretion. You are responsible for checking these Terms for any changes whenever you use the Services. By continuing to use or access any of the Services or otherwise engaging with ROCAL after the posting of changes, you accept and agree to any such changes.
2. USE OF OUR SERVICES:
A. Use of Services. Subject to the terms and conditions of this Agreement, ROCAL hereby grants you a limited, revocable, non-transferable and non-exclusive license to access and use the Services by displaying it on your internet browser, for our Site, or on your mobile devices, for our Apps (when available), only for the purpose of personal, non-commercial, shopping for items sold on the Site or Apps and not for any commercial use or use on behalf of any third party, except as explicitly permitted by us in advance. Any breach of this Agreement shall result in the immediate revocation of the license granted in this paragraph without notice to you.
B. Limitations on Use. Except as permitted in the paragraph above, you may not reproduce, distribute, display, sell, lease, transmit, create derivative works from, translate, modify, reverse-engineer, disassemble, decompile or otherwise exploit the Services or any portion of them unless expressly permitted by us in writing. You may not make any commercial use of any of the information provided on the Services or make any use of the Services for the benefit of another business unless explicitly permitted by us in advance. You agree that we may, in our sole discretion and without prior notice, terminate your access to the Services at any time with or without cause. In addition, from time to time, we may restrict access to some or all parts of the Services, including, but not limited to, the ability to upload documents, make payments, or send messages.
C. You shall not upload, distribute, or otherwise publish through the Services any content, information, or other material that:
(a) violates or infringes the copyrights, patents, trademarks, service marks, trade secrets, or other proprietary rights of any person;
(b) is libelous, threatening, defamatory, obscene, indecent, pornographic, or could give rise to any civil or criminal liability under local or international law; or
(c) includes any bugs, logic bombs, viruses, worms, trap doors, Trojan horses or other code, material or properties which are malicious or technologically harmful. Additionally, you agree not to:
c1) use the Services for any unlawful purposes, or in a way that could violate any applicable federal, state, local, or international law or regulation;
c2) to engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the Services, or which, as determined by us, may harm us or other persons using the Services or expose us or them to liability;
c3) use the Services in any manner that could disable, overburden, damage, or impair the Site or Apps or any other party’s use of the Services;
c4) use any robot, spider or other manual or automated device, process, software or means to index or access the Services for any purpose;
c5) use the Services to distribute unsolicited promotional or commercial content, or solicit other persons using the Services for commercial purposes; or;
c6) otherwise attempt to interfere with the proper working of the Service.
3. ACCURATE INFORMATION:
You must provide valid and accurate data when making a purchase and it is your sole responsibility to make certain that such data is accurate. All consignee names, addresses and payer names must also be accurate and valid. If any information is missing or is incorrect, and that leads to a shipment delay or cancellation during the purchasing process, we will contact you, keep you informed and try to rectify the problem. But ROCAL will not be responsible and will not offer any compensation to you whatsoever.
4. PRIVACY POLICY :
ROCAL’s Privacy Policy applies to use of the Services, including your submission of personal information through the Services, and is herein incorporated by reference. To view ROCAL’s Privacy Policy, click here.
5. ERRORS :
While we strive to provide accurate information on the Site and Apps, typographical errors, inaccuracies, or omissions that relate to pricing, product descriptions, availability, and offers may occur. We reserve the right to correct any errors, inaccuracies, or omissions and to change or modify information or cancel orders if any information on the Site or the Apps is inaccurate at any time without prior notice. But, if your order has been submitted, and processed, it stands as it is.
6. PURCHASES
Prices and Orders. All product prices listed on the Site or on the Apps are exclusive of shipping charges and local sales and use tax and other taxes or fees (if and where applicable) which will be charged to you separately at the applicable rate on each order. Prices may change at any time, and if indicated shipping will free of charge, but (other than as set out above) changes shall not affect the orders for which we have sent an Order Confirmation. All amounts are in U.S. dollars unless otherwise noted on the Site or in the App.
For a detailed description of our order process, please visit How to Order . Credit cards are subject to verification and authorization by the card issuer. By clicking “Buy Now” or “Place Order” and “Continue” on the Site or Apps, you are offering to purchase products from us, the acceptance of which is in our sole discretion; such confirmation (if any) will be communicated to you in the Order Confirmation. If you detect an error in your order after the completion of the payment process, you should immediately contact our Customer Service Platform to correct the error. Please note: single-day purchase limitations: Customers in the United States cannot currently place order(s) that exceed $500 on a single day.
Colors. We make reasonable efforts to display, as accurately as possible, the colors of our products that appear on the Services. However, because the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be an accurate depiction of the color of the color of the product you selected to purchase. We will do our best to provide a proper color description of items.
Title and Shipment. Title to any purchased items fulfilled in the United States transfers from the selling entity (RocOneCity AnimalelsLocos llc) to you when the products are delivered to the shipping address provided by you. Any claims arising from damage during delivery of the order by the carrier to your delivery address must be made to customer service via email within seven (7) days after your receipt of the goods. At our discretion, we will contact you to determined the proper course of action.
No Returns, No Exchanges of product.
7. INTELLECTUAL PROPERTY AND OWNERSHIP
Content. The Services, including all features and materials, such as the text, logos, graphics, photographs, sounds, music, videos, (collectively, "Content" ), are owned, controlled by ROCAL, and are protected by United States and international copyright, trademark, trade dress, patent, trade secret and other intellectual property or proprietary rights laws. You may only access the Content only as permitted under these Terms and the Privacy Policy ..
ROCAL Marks. The trademarks, service marks, icons, custom graphics, word marks and logos contained on the Site and the Apps ("Marks"), are owned by ROCAL or licensed to ROCAL to use such marks or to sell products bearing such Marks. No right, title, or interest in or to any of the Marks is transferred to you and all rights not expressly granted are reserved. The Marks may not be used in connection with any product or service that is not offered by the ROCAL in any manner that is likely to cause confusion among customers. The Marks, whether on any product offered for sale on the Site or the Apps, or appearing as a logo or text on any portion of the Site or the Apps, are not a representation that ROCAL is the owner of any copyright or other intellectual property rights in the products offered for sale on the Site or the Apps. ROCAL sources some of its products from third-party manufacturers and wholesalers.
.Rights Reserved. The Content on the Services is intended solely for personal, non-commercial use. You may not download, copy, reproduce, distribute, transmit, broadcast, display, perform, reproduce, publish, sell, license, create derivative works from, or otherwise exploit any Content, software, products or service contained on the Site and Apps without the prior written consent of the ROCAL or the respective owners or licensors. You may not use any of the Content to further any commercial purpose, including any advertising or advertising revenue generation on your own website, social media account or in any other form or medium. You grant ROCAL (and its affiliates, assignees, or survivors in interest) a world-wide, perpetual, warranty-free, irrevocable license to duplicate, use, or incorporate any questions, comments, suggestions, ideas, feedback or other information about the Services that you provide to us. You further acknowledge and agree that all of the foregoing is not confidential and are subject to the ROCAL’s review and monitoring.
You agree not to circumvent, disable or otherwise interfere with security-related features of the Site or features that prevent or restrict use or copying of any Content or enforce limitations on use of the Site or the Content therein. We reserve all rights not expressly granted in and to the Content.
Reviews, Comments and Submissions. Except as otherwise provided elsewhere in this Agreement or on the Services, anything that you submit or post to the Services and/or provide to the Site or Apps, including, without limitation, picture, video, ideas, know-how, techniques, questions, reviews, comments, and suggestions (collectively, "Submissions" ) is and will be treated as non-confidential and nonproprietary (unless such Submission is otherwise subject to our Privacy Policy ), and by submitting or posting, you agree to irrevocably license the entry and all intellectual property ( "IP" ) rights related thereto (excluding the moral rights such as authorship right) to the ROCAL without charge and we shall have the royalty-free, worldwide, perpetual, irrevocable, and transferable right to use, copy, distribute, display, publish, perform, sell, lease, transmit, adapt, create derivative works from such submissions by any means and in any form, and to translate, modify, reverse-engineer, disassemble, or decompile such submissions. You hereby grant to ROCAL (and its affiliates, assignees, or survivors in interest) a world-wide, perpetual, warranty-free, irrevocable license to duplicate, use, or incorporate all your Submissions.
You warrant that your submissions, in whole or in part, are clear and free of any IP right infringement, disputes or third-party claims. We assume no liability for any misuse of copyright or any other rights of third parties by you. You undertake to defend and indemnify ROCAL against any losses caused due to the use of the submissions for any purposes.
In addition to the rights applicable to any submission, when you post comments or reviews to the Site or Apps, you also grant us the right to use the name that you submit with any review, comment, or other content, if any, in connection with such review, comment, or other content. You represent and warrant that you own or otherwise control all of the rights to the reviews, comments, and other content that you post on the Site and that use of your reviews, comments, or other content by us will not infringe upon or violate the rights of any third party. You shall not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any submissions or content. We may but shall not be obligated to remove or edit any submissions (including comments or reviews) for any reason. Please note: that you are prohibited from posting images to our Services of yourself, if you are under the age of 18, or of others who are under the age of 18.
User Generated Content Policy. When you transmit, post, upload, share, or otherwise contribute any content, including Submissions, to our Site or Apps, including but not limited to your Submissions, such contributed content shall be considered as user-generated content ( "UGC" ) to extent that such content is visible to or accessible to any other Site or App visitors or users. By accepting these Terms, you agree not to contribute any UGC that could reasonably be considered to entail, contain, provide or promote any of the following: Sexually explicit or pornographic content; Profanity; derogatory, discriminatory or hateful comments or incitements against specific individuals or groups based on race, national or ethnic origin, color, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability or conviction or offense of any kind. incitements to violence or other dangerous activities; terrorism or other criminal activities; insensitive or offensive comments related to natural disasters, atrocities, health crisis, deaths, conflicts or other tragic events; harassment, bullying, or threats; dangerous products, illicit drugs, or inappropriate use or sale of tobacco and/or alcohol; transactions in crypto currencies; false medical-related claims or contents; content that infringes intellectual property rights; content that you are not authorized to, or don’t have a legal right to, share, post, or otherwise display; or any other content that could be considered illegal, offensive or restricted under applicable laws or regulations.
You further acknowledge and agree that ROCAL, in its sole discretion, may remove, block any UGC it determines violate the above requirements. Posting UGC in violation of these Terms may lead to the suspension or subsequent termination of all or part of our Services. By accepting these Terms, you hereby acknowledge and agree to only post UGC that is appropriate for a family audience. You further acknowledge and agree that ROCAL is not obligated to police or actively review UGC prior to its display on ROCAL’s Sites or Apps, and that you are therefore solely responsible for the UGC you elect to post on the Sites or the Apps.
8. THIRD PARTY LINKS AND RESOURCES
Our Site and Apps may contain links to third-party sites that are not owned or controlled by us. References on our Site and Apps to any names, marks, products or services of third parties, or links to third-party sites or information, are not an endorsement, sponsorship, or recommendation of the third party or its information, products, or services. We have no control over, assume no responsibility for, and do not endorse or verify the content, privacy policies, or practices of any third-party sites or services, including, but not limited to, any third-party social media or mobile app platform with which the Services operate or otherwise interact. The ROCAL is not responsible for the acts or omission of any operator of any such site or platform. Your use of any such third-party site or platform is at your own risk and will be governed by such third party’s terms and policies (including its privacy policies). We make no warranties or representations about the accuracy, completeness, or timeliness of any content posted on the Site or our Apps by anyone other than us. We strongly advise you to read all third-party terms and conditions and privacy policies.
9. TEXT MESSAGING PROGRAM (if available)
GENERAL TERMS & DISPUTES. WITHOUT LIMITATION OUR TEXT MESSAGING PROGRAM IS SUBJECT TO THESE COMPLETE TERMS, WHICH CONTAIN PROVISIONS THAT GOVERN HOW CLAIMS YOU AND WE HAVE AGAINST EACH OTHER ARE RESOLVED (SEE LEGAL DISPUTES AND ARBITRATION AGREEMENT SECTION BELOW), INCLUDING AN OBLIGATION TO ARBITRATE DISPUTES, WHICH WILL, SUBJECT TO LIMITED EXCEPTIONS, REQUIRE YOU TO SUBMIT CLAIMS YOU HAVE AGAINST US TO BINDING ARBITRATION, UNLESS YOU OPT-OUT IN ACCORDANCE WITH THE ARBITRATION SECTION BELOW.
10. ENROLLMENT
You must expressly agree and consent to enroll in ROCAL’s text messaging (SMS) program. Your consent to participate in our SMS program is not a condition of making a purchase and it is not required to use our Site, App, or Services.
11. OPTIN OUT
You can opt out from receiving SMS/MMS text messages by responding STOP to any message you receive in our text messaging program, or just texting STOP to the number from which you currently are receiving our text messages. In either case, you will receive one additional message confirming that your request has been processed.
12. Your Own Wireless Plan.
Message and data rates may apply for any messages sent to and by you. If you have any questions about your text plan or data plan, contact your wireless provider.
13. Your Duties for Your Own Phone Number.
If you enroll in ROCAL’s SMS program, you represent that you are the account holder or customary user for the mobile telephone number that you provide when enrolling in our text messaging program. If you change or deactivate that number, you are responsible for notifying us at Privacy Center immediately. Neither we, our vendors, and/or any mobile carrier is liable for delayed or undelivered messages. You agree to indemnify us in full for all claims, expenses, and damages related to or caused in whole or in part by your failure to notify us if you change your telephone number, including, but not limited to, all claims, expenses, and damages related to or arising under the U.S. Telephone Consumer Protection Act.
14. Participation Subject to Termination or Change
If you enroll in ROCAL’s SMS program, we may suspend or terminate your receipt of automated marketing messages from us if we believe you are in breach of these Terms. Your receipt of these messages is also subject to termination if your mobile telephone service terminates or lapses. We reserve the right to modify or discontinue, temporarily or permanently, all or any part of these messages, with or without notice to you.
15. EVENTS BEYOND OUR CONTROL
We will not be liable for any non-compliance or delay in compliance with any of the obligations we assume under the Terms or other contracts when caused by events that are beyond our reasonable control ( "Force Majeure" ). Force Majeure shall include any act, event, failure to exercise, omission or accident that is beyond our reasonable control, including, among others, the following: Strike, lockout, or other forms of protest.• Civil unrest, revolt, invasion, terrorist attack or terrorist threat, war (declared or not) or threat or preparation for war. Fire, explosion, storm, flood, earthquake, collapse, epidemic, pandemic, or any other natural disaster. Inability to use trains, ships, aircraft, motorized transport, or other means of transport, public or private. Inability to use public or private telecommunication systems. Acts, decrees, legislation, regulations or restrictions of any government or public authority. Strike, failure, or accident in maritime or river transport, postal transport, or any other type of transport. It shall be understood that our obligations deriving from the Terms or other contracts are suspended during the period in which Force Majeure remains in effect and we will be given an extension of the period in which to fulfill these obligations by an amount of time equal to the time the Force Majeure lasted. We will provide all reasonable resources to end the Force Majeure to the extent we can or to find a solution that enables us to fulfill our obligations under the Terms despite the Force Majeure.
16. LIABILITY FOR PURCHASED PRODUCTS, WAIVER, AND STATUTORY CONSUMER RIGHTS
A. Company Liability. Unless otherwise indicated expressly in these Terms, our liability regarding any product acquired on our Site shall be limited strictly to the price of purchase of said product.
17. Waiver of Liability.
Notwithstanding the paragraph above, and to the extent legally allowed, and unless these Terms indicate otherwise, we shall not accept any liability for the following losses, regardless of their origin: loss of income or sales;
18. Warranties.
Due to the open nature of the Services and the possibility of errors in transmission of digital information, we do not warrant the accuracy and security of the information transmitted or obtained by means of the Services, unless otherwise indicated expressly on the Services. All product descriptions (as detailed as possible), information and materials shown on the Services are provided "as is", with no express or implied warranties or conditions of the same, except those legally established. In this sense, if you are contracting as a consumer or user, we are obliged to deliver goods that are in conformity with the mutually intended transaction, in accordance with commercial reasonable expectations, being liable to you for any lack of conformity which exists at the time of delivery. It is understood that the goods are in conformity with the transaction or intended purchase if they: (i) comply with the description given by us and possess the qualities that we have presented in this Site; (ii) are fit for the purposes for which goods of this kind are normally used; and (iii) show the quality and performance which are normal in goods of the same type and which can reasonably be expected to the extent permitted by law, we exclude all warranties and conditions (whether express or implied), except those that may not be excluded legitimately.
19. LIMITATION OF LIABILITY PLEASE READ THIS SECTION CAREFULLY SINCE IT LIMITS THE LIABILITY OF ROCAL TO YOU.
BY USING THE SERVICES, YOU HEREBY ACKNOWLEDGE AND AGREE THAT WE ARE PROVIDING THE SERVICES, INCLUDING THE SITE AND APPS, ON AN "AS IS" "AS AVAILABLE" AND "WITH ALL DEFAULTS" BASIS, WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. WITHOUT LIMITING THE FOREGOING, AND TO THE EXTENT PERMITTED BY LAW, THE COMPANY EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES AND CONDITIONS OF ANY KIND INCLUDING ANY WARRANTY OR CONDITION OF MERCHANTABILITY, TITLE, ACCURACY, COMPLETENESS, UNINTERRUPTED OR ERROR-FREE SERVICE, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR TRADE USAGE.
WE MAKE NO PROMISES WITH RESPECT TO, AND EXPRESSLY DISCLAIM ALL LIABILITY FOR: (1) PRODUCTS, SERVICES, INFORMATION, PROGRAMMING, AND/OR ANYTHING ELSE PROVIDED BY A THIRD PARTY THAT IS ACCESSIBLE TO YOU THROUGH THE SERVICES; OR THE QUALITY OR CONDUCT OF ANY THIRD PARTY YOU ENCOUNTER IN CONNECTION WITH YOUR USE OF THE SERVICES.
YOU AGREE THAT TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE TO YOU UNDER ANY THEORY OF LIABILITY. WITHOUT LIMITING THE FOREGOING, YOU AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY LAW, COMPANY ENTITIES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR EXEMPLARY DAMAGES, LOSS OF PROFITS, BUSINESS INTERRUPTION, REPUTATIONAL HARM, OR LOSS OF DATA (EVEN IF FORESEEABLE) ARISING OUT OF OR IN ANY WAY CONNECTED WITH YOUR USE OF, OR INABILITY TO USE, THE SERVICES.
YOUR SOLE REMEDY FOR DISSATISFACTION WITH THE SERVICES IS TO STOP USING THE SERVICES. SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR EXCLUSIONS OF LIABILITY FOR CERTAIN TYPES OF DAMAGES. AS A RESULT, THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU IN WHOLE OR IN PART.
20. CONTACT US
We welcome your questions and comments about our privacy practices or these terms. You may contact us anytime via email at AnimalesLocos27@gmail.com or text at (646) 505-7820